AI cold email reads like AI when it is long, flattering, vague and full of stock phrases. It reads like a person when it is short, specific and plain: one real observation, the buyer's likely problem in their words, and one easy question. AI drafts that well when given the material. A person still approves and sends.
Key takeaways
- Most AI cold email fails because it is generic, not because it is AI.
- Short works: aim for 35 to 50 words, one call to action and plain text.
- Specificity comes from inputs: a real trigger, the ideal customer profile and buyers' own words.
- According to Google's sender guidelines, bulk senders to Gmail must authenticate their domain and keep spam rates under 0.30%.
- In Australia, the Spam Act requires consent, sender identification and an unsubscribe honoured within five working days.
Why does AI cold email read like AI?
Because it is written from nothing. Asked to "write a cold email to a COO", AI produces the average cold email: a compliment, a paragraph about the sender's company, a list of benefits and a request for a meeting. Buyers have read thousands of them. The tell is not the AI; it is the absence of anything specific.
Common tells include openings that flatter ("I was impressed by your growth"), phrases nobody says aloud ("streamline your operations", "unlock efficiencies"), long paragraphs about the sender, and two or three asks in one email. Long dashes scattered through the text have become another giveaway.
Readers are primed to spot this. Macquarie Dictionary named "AI slop" its 2025 Word of the Year, defining it as low-quality AI content, often containing errors and not requested by the user. A generic cold email fits that description exactly.
What makes a cold email specific?
A specific cold email contains something only that recipient would recognise: a real event at their company, a problem typical of their situation described in their industry's words, and a question they can answer in one line. It is about them, not the sender. If you could send it to anyone, it is not specific.
The agency's own outbound rules are a useful benchmark:
- Short. 35 to 50 words for a first touch; 120 is a hard ceiling.
- One ask. A single, low-friction question.
- Plain text. No images, no heavy formatting, no tracking-heavy links in the first email.
- Their problem first. Lead with the buyer's situation, not your company.
- A real sender. A named person with a real mailbox.
- An easy exit. A one-line opt-out in a postscript on the first email.
A short example: "Saw you've opened a second office. Usually that's when job tracking splits into two spreadsheets. Is that on the list this quarter, or sorted already?" It is 27 words, specific to a real event, and answerable in one word.
How should AI draft cold email?
Give AI the inputs a good salesperson would use: the ideal customer profile, the trigger for this account, the objection library, customers' own phrases and the voice rules. Ask for a short draft against your rules, then have a person check the facts and tone before approving. AI is excellent at drafting specific emails from specific material.
A practical brief for each campaign covers:
- Who: the segment, from the ideal customer profile.
- Why now: the trigger or signal for this account.
- The problem: in buyers' own words, from the quote bank.
- The ask: one interest-check question.
- The rules: length, banned phrases, plain text, the opt-out line.
The objection library is what makes follow-ups strong. When a buyer replies with a concern, the next message should answer it the way your best salesperson would. The guide to building an objection library covers it.
What are the deliverability rules for cold email?
Inbox providers set technical requirements. According to Google's sender guidelines, in effect since February 2024, bulk senders to Gmail must set up SPF, DKIM and DMARC authentication, support one-click unsubscribe with a visible link, and keep the spam rate reported in Postmaster Tools under 0.30%, ideally below 0.10%.
Poor targeting breaks deliverability faster than anything technical. Generic emails to poorly matched lists draw spam complaints, and complaints damage the sending domain's reputation for weeks. Specific emails to well-matched accounts protect it. That is another reason the ideal customer profile matters.
What does Australian law require for cold email?
The Spam Act 2003 applies to commercial electronic messages. According to the ACMA, messages need consent, which can be express or inferred in limited circumstances; they must identify the sender; and they must include a clear, free unsubscribe that is honoured within five working days. The sender carries the burden of proving consent.
This is general information, not legal advice. Whether your outreach meets the consent requirement depends on your circumstances, so check with an adviser before running campaigns.
A person should launch every campaign, not AI. The guide to load, don't launch explains why.
Skein builds outbound workflows where AI drafts against the house rules and loads campaigns paused for a person to approve and launch; the AI engineering page shows the run end to end. That suits a B2B team with a defined ideal customer and steady outbound volume. A business that relies mainly on referrals may get more from warm introductions.
Frequently asked questions
Can AI write good cold emails?
Yes, when it has specific material: a real trigger for the account, the ideal customer profile, buyers' own words and clear rules on length and tone. Without those, AI writes generic emails buyers ignore. A person should check every draft and approve the campaign before it is sent.
How long should a cold email be?
Short. A first cold email works best at around 35 to 50 words, with one low-effort question and plain text. Longer emails tend to drift into talking about the sender. Follow-ups should be shorter than the email they follow, and stay under about 60 words.
How do I stop my cold emails sounding like AI?
Remove flattery, stock phrases and long paragraphs about your company. Lead with one real observation about the recipient, describe their likely problem in words their industry uses, and ask one question they can answer in a line. Specific inputs make AI drafts specific.
What are Gmail's rules for cold email senders?
Google's guidelines, in effect since February 2024, require bulk senders to Gmail to authenticate with SPF, DKIM and DMARC, support one-click unsubscribe with a visible link, and keep spam rates under 0.30%, ideally below 0.10%, as reported in Postmaster Tools.
Is cold email legal in Australia?
Commercial emails must comply with the Spam Act 2003. According to the ACMA, they need consent, must identify the sender and must include a working unsubscribe honoured within five working days. Whether you have consent depends on your situation, so check with an adviser.
Related reading
- Google Workspace Admin Help. "Email sender guidelines." Google, accessed 30 October 2026. https://support.google.com/a/answer/81126
- ACMA. "Avoid sending spam." Australian Communications and Media Authority, accessed 30 October 2026. https://www.acma.gov.au/avoid-sending-spam
- The New Daily. "AI slop is word of the year." The New Daily, 25 November 2025. https://www.thenewdaily.com.au/life/2025/11/25/ai-slop-is-word-of-the-year